Many Everything·Rein products are made to order. That means your item is produced specifically for you after your order is placed rather than being pulled from a large inventory.

This allows us to offer more designs while reducing unnecessary inventory and waste.

Because our products can enter production shortly after an order is placed, changes and cancellations are not always possible.

If you need to change your shipping address or request a cancellation, contact us as soon as possible. We will do our best to help, but we cannot guarantee changes once production has begun.

Please contact us immediately if you notice a mistake in your order. Once an item has entered production, we may no longer be able to change its size, color, or other product options.

Because many of our products are made to order, please allow time for production before your order ships.

Most orders are produced within approximately 2–7 business days. Shipping time begins after production is complete and varies based on the product, destination, fulfillment location, and shipping method.

Production and delivery estimates may take longer during holidays or other high-volume periods.

When tracking is available, you'll receive tracking information after your order has been produced and prepared for shipment.

Please allow some time for the carrier's tracking system to update after your shipping confirmation is sent.

Some products may be produced and shipped from different fulfillment locations. If your order contains multiple items, they may occasionally arrive in separate packages and at different times.

Contact us as soon as possible. If your order has not moved too far into production or fulfillment, we may be able to update the address.

Address changes cannot be guaranteed once an order is being produced or has shipped, so please carefully review your shipping information during checkout.

Please review the size guide provided on the product page before placing your order.

Sizing can vary between products, so we recommend using the measurements listed for the specific item rather than relying only on the size you normally wear.

Because our products are made to order, we are unable to offer exchanges when the incorrect size was selected during checkout.

Please double-check the product's size guide before ordering. If you believe you received the wrong size or the product has a manufacturing issue, contact us and we'll help investigate.

Because our products are made specifically for each order, we generally cannot accept returns or exchanges for choosing the wrong size or color, or for a change of mind.

If your item arrives damaged, defective, misprinted, or incorrect, that's different — please contact us so we can make it right.

Please contact us within 30 days of delivery and include your order number along with clear photos showing the issue.

If the product is confirmed to be damaged, defective, misprinted, or incorrect, we'll work with you on an appropriate replacement or refund.

In most cases, we can review a damaged or defective item using clear photographs and you will not need to return the product.

Please contact us before sending anything back. Items returned without instructions may not be eligible for a refund or replacement.

We do our best to represent each product accurately. However, colors can appear slightly different depending on your screen, and minor variations can occur during the printing and production process.

Care instructions can vary depending on the product and material. Please follow any care instructions provided on the product page or garment label to help keep your item looking its best.